Employee Net Promoter Score
Employee loyalty drives retention and customer satisfaction—yet many leaders underestimate its true business impact. Input your employee survey results below to calculate your eNPS (Employee Net Promoter Score) and uncover hidden risks to growth.
Employee Net Promoter Score Isn’t Just a Number
eNPS is a window into your workplace culture — it reveals how likely employees are to advocate for your company and predicts retention risks. This calculator helps you interpret your score and act on insights to foster loyalty, improve culture, and turn employees into organizational supporters. Here’s what eNPS uncovers:
Loyalty Drivers: Promoters (score 9-10) are your cultural champions. They innovate, stay longer, and attract top talent — but they need nurturing to avoid slipping into passivity.- Retention Risks: Detractors (score 0-6) signal cultural gaps. Addressing their feedback reduces attrition and prevents reputational damage.
- Hidden Opportunities: Passives (score 7-8) are on the fence. Targeted actions, like career development or recognition programs, can convert them into promoters.
- Cultural Movements: Track shifts in your eNPS over time to see if initiatives or feedback systems are strengthening trust and alignment.
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When you choose HRBench, you are not just selecting a SaaS provider. You're partnering with an experienced team of HR technology professionals committed to your success. HRBench will improve your competitive advantage and enhance your decision-making to drive better business outcomes.
